REST API endpoint error on custom post types

  • MR Adam

    (@kingdon01029)


    3 hours, 2 minutes ago

    “We are encountering a REST API error while fetching custom claims data on our site hdclaims.co.uk.The console shows a 500 internal server error upon form submission. We have already deactivated caching plugins and reset .htaccess. Is this a known issue with the latest WordPress update?”

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Bhavika Khatri

    (@bhavikakhatri)

    2 hours, 55 minutes ago

    This does not appear to be a confirmed known issue with the latest WordPress update. A 500 error indicates a server-side failure, most likely in the custom REST API, plugin, or PHP code handling the claims request.

    Since caching and .htaccess have already been ruled out, I’d recommend checking the WordPress/PHP error logs and the failed REST API request in the browser Network tab to identify the exact cause.

    Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    1 hour, 39 minutes ago

    Hi @kingdon01029,

    As stated the issue could be more specific to the server or conflicts in WP side. Have you checked if there are any erros picked on debug log? Since I don’t see you mention that, please try enabling debug log and see if that helps with ruling out what might be causing it. Once debug mode is enabled, you’ll have to replicate the issue and then check the debug.log file to see if there are any related error picked.

    You can find more details about debugging here:
    https://learn.wordpress.org/tutorial/debugging-in-wordpress/

    Please let us know how that goes.

    Kind Regards,
    Nithin

Viewing 2 replies - 1 through 2 (of 2 total)

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