Responsive views not saving

  • Resolved mindfullworks

    (@mindfullworks)


    3 years ago

    I set the responsive blocks for smaller width views but the header / footer plugin doesn’t retain the changes. For example, at wide width (desktop) there is a two column block. At small width this should change to a single column, two stacked rows. I save it and it works, and later I check and it reverts, so I have to go back in and resave the block.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Umar

    (@bsfumar)

    2 years, 11 months ago

    Hi @mindfullworks ,

    Thank you for your kind patience with this. Sorry for the delay in replying you here on this one.

    About your reported issue:
    Yes, I understand your concerns about this, but I would like to be more clear on the same as it is all about the appearance and looks of the theme that you are using on the site, which could be different according to the individual site’s needs. In addition, the site’s appearance on mobile devices also mainly depends on the theme’s responsiveness first.

    However, our product is completely open-coded and you can make changes to the requirements anytime. If you are good at CSS scripting skills, then such changes are easy for you to achieve. In addition, you can add your own custom CSS also to get your required layout and appearance.

    I would like to give you some guidance on the ideal process for your reference:
    Here in this case, you will need to add some additional custom CSS to that way. Kindly add the CSS on your site in the Additional CSS tab by following the below instructions and let me know how it goes.

    Here is a detailed idea on how you can add the custom CSS code into your site easily:
    https://www.wpbeginner.com/plugins/how-to-easily-add-custom-css-to-your-wordpress-site/

    Also, about the file(s), below tutorials can be helpful:
    https://www.wpbeginner.com/plugins/how-to-find-which-files-to-edit-in-wordpress-theme/

    https://www.youtube.com/watch?v=JY6uIDAVTpM

    https://www.barrykooij.com/what-the-file/

    In your case, you just need to find-out the relevant CSS classes and then you can add your own styling/color accordingly.

    Kind Regards,
    Umar

    Thread Starter mindfullworks

    (@mindfullworks)

    2 years, 11 months ago

    CSS has nothing to do with it. The blocks are not updating after saving them. I’m not sure how that wasn’t understood. Making a change and saving a block does not update the piece throughout the site.

    Umar

    (@bsfumar)

    2 years, 11 months ago

    Hi @mindfullworks ,

    In that case, before going ahead, please ensure that you have done a few basic tests from your site OR not yet at any of your sites. In that case, have you tested for any conflicts with the proper steps as explained below along with the basic troubleshooting?

    I can see, you have mentioned that you already tried by deactivating all plugins. Please see the instructions below for how to do this and take a look once again for your reference, check if you have missed anything in the process:
    https://wpastra.com/docs/troubleshooting-steps/#basic-troubleshooting-steps

    Thank you,
    Umar

    Umar

    (@bsfumar)

    2 years, 11 months ago

    Hi @mindfullworks ,

    I am marking this thread as Resolved due to the lack of activity. If you need further help, please respond to this thread, or start a new one.

    Kind regards,
    Umar

Viewing 4 replies - 1 through 4 (of 4 total)

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