Support » Plugin: GDPR Cookie Compliance » Responsive problem with modal window

  • Resolved AleCss

    (@alecss)



    Hi, I have some problem with modal window: it doesn’t display on mobile devices and tablet. I click the link set with #moove_gdpr_cookie_modal and the modal doesn’t apper, although the #moove_gdpr_cookie_modal appears in address bar. Infact, if I reload the page, the modal appears.

    Which can be the problem? On desktop all works well.

    Thank you

    Alex

    • This topic was modified 5 months, 1 week ago by  AleCss.
    • This topic was modified 5 months, 1 week ago by  AleCss.
    • This topic was modified 5 months, 1 week ago by  AleCss.

    The page I need help with: [log in to see the link]

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  • Plugin Author Moove Agency

    (@mooveagency)

    Hi there,

    Thanks for using our plugins.
    I’ve checked the plugin on your site, and on mobile you have some console errors because of the theme used. Please try to fix them first, and the modal should work properly.

    I hope this helps.

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