Here same problem. Kind request to the developer to solve the issue. Thank you.
Dear users, we will need your page link to see the problem. All boxes should be under each other on mobile devices
The boxes are under eachother but as soon as you open one, the slide is too big for the mobile screen, also in landscape mode. Try it at both links underneath.
http://rifugiomare.com/people/
http://rifugiomare.com/cities/
I have had to delete this plugin because of this issue. The problem is when you get to 480px screen size or less the image boxes do not scale down they remain the same size as they were when viewing on desktop.. as a result of this at least 1/4 of the box is missing to the right.if you could sort this issue I would use the plugin again. Thank You
Hi italianfox
where is slider? I can not see any slider, maybe you mean lightox?
Dear kennethhogan, if you could install it again and show us the problem, I am sure we will be able to fix it
Hi, It is your portfolio gallery I am using , I have just installed it again with the same problem.. the image-box will not scale down on mobile devices..here’s the page Portfolio page I added a random photo below the gallery to demonstrate how that scales down fine. Thanks
@support Huge IT
Member
Thank you for your reply. I indeed do not use the slider option on the Huge IT Gallery. I use the thumbnail version now (I also tried the lightbox) but the scaling problem is still there om mobile devices.
The thumbnails show up perfectly but as soon as I open one of the thumbnails to start it’s own slideshow, most of the pictures are too large for the mobile devices.
Dear kennethhogan everything is ok. Could you tell me how you check the responsiveness? Do you just resize the screen size to 480 and not refresh it? It is wrong because you should refresh the page, if you refresh you will see the boxes are moving.
If you can send me a message info@huge-it.com I can send a screenshot of your page on different mobile devices
Dear italianfox as I know you wrote us be e-mail and now in connection with our developers, I am sure soon we will solve your problem
Dear Support Huge IT,
Thank you very much for your help.
I have opposite problem. My gallery (as a slider) shrinks too much on iPhone and I can see only tiny square (1cmX2cm) when other parts on the page is ok.
Resizing the window (and updating then) doesn’t cause these effect so everything looks fine. On iPad it’s also ok
Please, help
Dear murelain, send the link of the page please
third block in left column link
I see, please send message to info@huge-it.com
