Responsive issue with PopupBuilder

  • Resolved bobby6jaffar

    (@bobby6jaffar)


    5 years, 9 months ago

    Hi,

    I have a little issue here with Popup Builder. Plugin seems to work perfectly but when on mobile phone, when people try to type on the input fields nothing happens. They can’t see what they type. I have been trying to fix this myself but no way. Can you help ?

    Looking forward to hearing from you,

    Isma

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Sygnoos Support

    (@sygnoossupport)

    5 years, 9 months ago

    Dear @bobby6jaffar ,

    Thanks for the message!
    Can you, please, let me know if you mean this popup: https://prnt.sc/uczj1n
    If so, I tried to open it and input the data there from 2 different devices and from 2 different browsers.
    It worked as needed.
    Can you, please, send us the screenshot of the issue you face?
    Will be looking forward to hearing from you soon.

    Sygnoos Support

    (@sygnoossupport)

    5 years, 9 months ago

    Dear @bobby6jaffar ,

    How are you today?
    Just wondering whether you saw our previous message?
    Please, let us know if you still need help with this issue.

    Sygnoos Support

    (@sygnoossupport)

    5 years, 9 months ago

    Dear @bobby6jaffar ,

    We haven’t heard back from you for 3 days.
    We’re marking this thread as resolved.
    Please, submit a new support thread if you need more help.

Viewing 3 replies - 1 through 3 (of 3 total)

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