Support » Plugin: WooCommerce » Responsive emails

  • Resolved odedta

    (@odedta)


    I tried on a fresh install of WordPress and Woocommerce and the emails are not responsive, they look terrible on the Android Gmail app which is very popular.

    Am I wrong? if not, when are you going to fix this please?

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Fernando

    (@fhaps)

    Automattic Happiness Engineer

    Hi @odedta,

    Order emails are not responsive.

    If you’d like to see this changed in the future, please add your support to this idea in the WooCommerce GitHub repository:

    https://github.com/woocommerce/woocommerce/issues/10704

    I know the team have looked at improving this in the future, but a clear timeline for these changes is not available yet.

    Hello @fhaps,

    I see the github post is from 2016, we’re at 2019 now so I don’t see how posting there would help.

    To be honest, I think it’s really bad not to have responsive emails these days as 50-60% of the users use their mobile phone, this is pretty standard these days and I really hope you would consider this in the very near future.

    Thank you.

    Plugin Support Fernando

    (@fhaps)

    Automattic Happiness Engineer

    @odedta If you look more closely at that issue, you will see that even though it was originally posted in 2016, it received activity from the devs as recently as July – so it isn’t as dead as you make it sound.

    If this hasn’t been looked at up until now, it’s because it hasn’t received enough support for this to be considered a priority by the developing team. So, if this is a change that you would really like to see happen, I would definitely encourage you to add your voice to that conversation.

    Well Fernando, the most popular ecommerce plugin for wordpress is kind of useless if clients can’t see their receipts, this is a very basic request these days, but, that is just my opinion.
    I have posted on that github thread.

    Thanks for responding!
    Oded

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Responsive emails’ is closed to new replies.