Responsive Elements Not Loading

  • Resolved cbell95

    (@cbell95)


    8 years, 2 months ago

    Responsive Elements are not loading in on our page.

    See for example, the Menu, Icons, Image etc do not load in.

    We have discovered this is due to a responsive setting on these elements but cannot seem to fix it. We have tried disabling all recent plugins and that has not helped.

    We consider this a pretty serious issue so please get back ASAP!

    Thanks

    Charlie

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Theme Author oceanwp

    (@oceanwp)

    8 years, 2 months ago

    Hello, if you use the default WordPress theme, do you have the same issue?

    Thread Starter cbell95

    (@cbell95)

    8 years, 2 months ago

    Yes issue still persists on the default theme.

    Have you seen this kind of problem before?

    Theme Author oceanwp

    (@oceanwp)

    8 years, 2 months ago

    Hi, I see that there are no scripts on your site, that is why you have this problem, disable all your plugins except Elementor and check if it solves the issue, if yes, re-enabled them on by one to find which one causes this. When you will find, try to delete it and re-install it to see if it solve the issue.

    Thread Starter cbell95

    (@cbell95)

    8 years, 2 months ago

    This was actually one of the first things that we tried, and did not have any luck.

    Theme Author oceanwp

    (@oceanwp)

    8 years, 2 months ago

    Hi, if you disable all your plugins, you still have no scripts in your footer when you look your code? Have you tried to use the default WordPress theme to check if the issue come from the theme?

    Thread Starter cbell95

    (@cbell95)

    8 years, 2 months ago

    We have fixed the issue, it was being caused by conflict with some short code.

    Thanks for your help!

    Theme Author oceanwp

    (@oceanwp)

    8 years, 2 months ago

    Glad to hear that 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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