Support » Plugin: WP Page Builder » [NSFW] Responsive doesn’t working

  • Hello

    I am facing a problem with a responsive view using wp page builder.
    Whenever I have tried to make responsive using this plugin, I can’t find a proper view on mobile or tablet. Every time I am getting the desktop version on mobile and tablet. The responsive version doesn’t work. Also, the customize and theme builder also do not work for media query or responsive view.

    here is the link of page: https://ignitionloans.com.au/get-credit-score/

    Take a look at this problem, If you will get any solution. Please let me know.

    Thank You!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support kardi

    (@kardi420)

    Hello @binalikapadiya!

    It can be any conflicting issue, can you check, please

    These steps will help rule out a possible plugin conflict.
    
    1. Disable all the other third-party plugins and check whether that
    solves the issue
    2. If that solves the issue, please activate the plugins one by one to
    rule out the conflicting plugin
    3. If that doesn't work, please check it by activating the parent theme
    4. If the issue still persists, please activate a WordPress default
    themes like Twenty Twenty and check
    
    Please also make sure that your platform and theme are up to date.

    Thank you!

    Hello @kardi420,

    Tried everything but the issue still persists. The design looks responsive when I am editing with WP Page Builder but when we try to check on the live version it doesn’t load the mobile responsiveness at all it just displays the desktop version.

    Any insights on this, please?

    Thanks

    Installed the same backup on Localhost and I am getting this error while viewing the page:

    Warning: Undefined array key “name” in C:\xampp\htdocs\ignition\wp-content\plugins\wp-pagebuilder\classes\Helper.php on line 533

    Warning: Undefined array key “name” in C:\xampp\htdocs\ignition\wp-content\plugins\wp-pagebuilder\classes\Helper.php on line 533

    Warning: Undefined array key “name” in C:\xampp\htdocs\ignition\wp-content\plugins\wp-pagebuilder\classes\Layout_Generator.php on line 198

    Fatal error: Uncaught TypeError: method_exists(): Argument #1 ($object_or_class) must be of type object|string, null given in C:\xampp\htdocs\ignition\wp-content\plugins\wp-pagebuilder\classes\Layout_Generator.php:199 Stack trace: #0 C:\xampp\htdocs\ignition\wp-content\plugins\wp-pagebuilder\classes\Layout_Generator.php(199): method_exists(NULL, ‘render’) #1 C:\xampp\htdocs\ignition\wp-content\plugins\wp-pagebuilder\classes\Layout_Generator.php(11): WPPB_Layout_Generator->generate_layout(Array) #2 C:\xampp\htdocs\ignition\wp-content\plugins\wp-pagebuilder\classes\Frontend.php(249): WPPB_Layout_Generator->generate(Array) #3 C:\xampp\htdocs\ignition\wp-includes\class-wp-hook.php(307): WPPB_Frontend->filter_content_with_pagebuilder(”) #4 C:\xampp\htdocs\ignition\wp-includes\plugin.php(189): WP_Hook->apply_filters(”, Array) #5 C:\xampp\htdocs\ignition\wp-includes\post-template.php(253): apply_filters(‘the_content’, ”) #6 C:\xampp\htdocs\ignition\wp-content\plugins\wp-pagebuilder\inc\default-template.php(31): the_content() #7 C:\xampp\htdocs\ignition\wp-includes\template-loader.php(106): include(‘C:\\xampp\\htdocs…’) #8 C:\xampp\htdocs\ignition\wp-blog-header.php(19): require_once(‘C:\\xampp\\htdocs…’) #9 C:\xampp\htdocs\ignition\index.php(17): require(‘C:\\xampp\\htdocs…’) #10 {main} thrown in C:\xampp\htdocs\ignition\wp-content\plugins\wp-pagebuilder\classes\Layout_Generator.php on line 199`

    The page isn’t being displayed as well on the localhost. It says: There has been a critical error on this website.

    • This reply was modified 11 months, 2 weeks ago by rajukunri.
    Plugin Support kardi

    (@kardi420)

    Hello @rajukunri!

    Maybe you are installing plugins upon existing another version plugin, so that it canbe a conflicting issue and shows the error.
    Also, for the responsive issue , you can contact our support through this address support at themeum dot com.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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