Responsive blank problem

  • Resolved gboussion

    (@gboussion)


    8 years ago

    Hi,

    Using the certify theme, when I test my website on other devices such as smartphones or tablet, I figure out that the container is not full width, only left align ! So website is only “kind of” responsive. Could someone help?

    Regards,
    Guillaume

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • xoptimus

    (@spicethemesoptimus)

    8 years ago

    Hi gboussion,

    Thanks for contacting us,

    Please share the screenshot of the issue you are facing so that we can help you better regarding that.

    Thanks

    Thread Starter gboussion

    (@gboussion)

    8 years ago

    Hi, thanks for your reply
    Here’s the screenshot of what I’m facing by right scrolling on the homepage
    http://image.noelshack.com/fichiers/2018/39/1/1537780490-responsive.png

    xoptimus

    (@spicethemesoptimus)

    8 years ago

    Hi gboussion,

    We have already fixed this issue in Certify theme, please update Certify theme with the new version 1.2.2,

    If you still do not solve your issue then tell me.

    Thanks

    Thread Starter gboussion

    (@gboussion)

    8 years ago

    So I updated Certify, but issue is still not fixed.. However, it seems like problem persists only on Chrome and Safari (also on smartphone app). No problem on Firefox, is there something you can do?

    xoptimus

    (@spicethemesoptimus)

    8 years ago

    Hi gboussion,

    Please, clear cache then checks your website.

    Thanks

    Thread Starter gboussion

    (@gboussion)

    8 years ago

    Cache is already cleared, even with an additionnal plugin (and browser cache also), but it’s still the same

    xoptimus

    (@spicethemesoptimus)

    8 years ago

    HI gboussion,

    I check your website currently you are using 1.0 version of Certify theme, please first of all update certify theme, then lets me know.

    you can check screenshot link: http://prntscr.com/ky2t62

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)

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  • 7 replies
  • 2 participants
  • Last reply from: xoptimus
  • Last activity: 8 years ago
  • Status: resolved