Response message not showing

  • Resolved cornelifleur

    (@cornelifleur)


    5 years ago

    Hello,

    My contact form works well, but when I click the submit button there is no response message showing.

    I have tried different browsers but this doesn’t make a difference.
    I have tried adding [response] above the submit button, but that doesn’t fix it.

    Any help would be appreciated.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Erik

    (@codekraft)

    5 years ago

    remove
    div.wpcf7-response-output{
    display: none;
    }

    from /wp-content/plugins/arlo-core/v–3.7/css/style-arlo.css?ver=1
    line 19169 to 19171

    dunno why your theme is hiding the message 😐

    Thread Starter cornelifleur

    (@cornelifleur)

    5 years ago

    Hi Erik,

    Thank you for your reply. Any chance you can help me to check if I have removed it correctly?

    I’m no expert. But I found the file (wp-content/plugins/arlo-core/v–3.7/css/style-arlo.css) (no extension: ?ver=1)

    But located that bit of code on line 1458 (not 19160 as you mentioned) and have removed it from there. But it didn’t seem to make a difference. I wonder if I’ve removed it from the wrong file?

    Thanks for your help,

    Erik

    (@codekraft)

    5 years ago

    hi @cornelifleur

    yes, you do it right and i get the “Oops er mist iets. Please check and try again.” when the mail fails the validation.

    After changing the css code must remember to do (in chrome) shift + f5 to reload the page without browser cache, I think that’s the problem by now. For double check you can also use a private session!

    ps unfortunately I can’t tell you the line of code with 100% reliability because the style could be modified in many ways. but good job, you found it!

    Thread Starter cornelifleur

    (@cornelifleur)

    5 years ago

    Ah yes, you are right. Thank you so much! You’ve been really helpful. You’ve made my day. Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

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