Support » Plugin: Knews Multilingual Newsletters » Resizing images

  • Resolved morollian

    (@morollian)


    Hello,

    I’ve been having problems with images in my newsletters. When I try to insert an image into a Newsletter the plugin launches an error “Error: No se han podido recalcular las dimensiones de la imagen redimensionada”. It happens often but not allways. I’ve tryed with big and small images, jpg and png.. and I can’t find were is the problem.

    Is there any requirement for an image to be used with the plugin? Any minimum size or resolution?

    Thank’s for your help, and for this usefull plugin!

    http://wordpress.org/extend/plugins/knews/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author creverter

    (@creverter)

    Hello @morollian!

    Your image must be equal or bigger than the replaced image in height & width, please, can do you confirm if it works as expected?

    Regards,
    Carles.

    I’ve tried with images bigger than the originals in the template, and it still doesn’t work.

    For example, in the heading of my template there is an image, placed using this code:

    ‘<tr><td align=”center”><img class=”editable” src=”images/finestres_verdes.jpg”/></td></tr>’

    The image is 172×400 pixels, and I’m trying to place one wich is also JPG and its 1024×768 px.

    I have also tryed with an image wich has the exact same size, but it doesn’t work.

    I don’t know what I’m doing wrong.

    Thanks for helping!

    Plugin Author creverter

    (@creverter)

    Hello! Seems a Knews bug! Can do you give me access to your admin? Send the info to: contact at knewsplugin dot com

    Regards,
    Carles.

    Sending!

    Plugin Author creverter

    (@creverter)

    Found the issue!

    Your custom template hasn’t image width and height attributes, then the image resize fails. This attributes are required, patch your template. Only the new created newsletters will work, the old created newsletters will continues failing at the same place.

    Regards,
    Carles.

    Thanks a lot!
    Now it works great, I didn’t know height and width atributes where a requirement, now it’s all working great.

    Now im working to make the stmp work with 1and1, If I find a way I’ll let you know, but that’s another issue…

    Thanks fot heplping!

    Regards,

    Plugin Author creverter

    (@creverter)

    Great! Knews use the width and height attributes to reescale the selected image.

    For the 1&1 configuration, you must set the “Conn mode” field to “isSendmail()”. 1&1 blocks the SMTP connection…
    In my opinion, 1&1 is the worst hosting service…

    Regards,
    Carles.

Viewing 7 replies - 1 through 7 (of 7 total)
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