reservation Emails not sent

  • Resolved raz0208

    (@raz0208)


    6 years, 9 months ago

    Hi

    When a booking is made by a laptop I get emails, but by mobile I’m not receiving any email when a booking is made.

    Any idea what could be the problem?
    Please help me.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author catkin

    (@thecatkin)

    6 years, 9 months ago

    Hi,

    Please check if it is in junk folder or somehow filtered.
    Also there must be check set ‘consent to contact’ when creating by mobile.

    Thread Starter raz0208

    (@raz0208)

    6 years, 9 months ago

    Thank you for answering.

    can you explain more, what i have to do?

    Plugin Author catkin

    (@thecatkin)

    6 years, 9 months ago

    Hi,

    You have to check all your inboxes like junk or spam or unwanted emails to make sure they have not ended up there. If you need a personal assistance to solve it, please send request to info@reservationdiary.eu

    Thread Starter raz0208

    (@raz0208)

    6 years, 9 months ago

    I check all of inboxes and spam and junk. There is no email from booking by mobile. In this case I create my website in 3 languages. In one language I get booking email by mobile but in other two languages I don’t.

Viewing 4 replies - 1 through 4 (of 4 total)

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