The link does not appear in the form
I’m unable to see the signup form on your site, so I can’t say what is going on there. Are you using a custom template?
Hi Xnau. I also seems to can’t get the resend link to work as well. It works for around 10 students of mine, then it stopped working again. There seems to be no response after they click the submit button, even if I enter the wrong email? Could you tell me what the problem could be?
https://mlc.rc.um.edu.mo/pdb-sigup/
It workded now, but seems like if after 10 students sucessfully got the link resend, then it stop working? Happens every time. It worked after I update the page in admin setting?
The original problem described is that the link does not appear. Your problem seems to be they can’t successfully submit the link request, which is a very different problem.
Make sure you are not using any form of page caching on pages with Participants Database forms.
Hi Xnau,
The problem (successfully submit the link request) presist after I disable the caching on the page. It works for a few students, then afterward it will stop working? any mroe suggestion?
Cheers
If someone tries to get a recovery from the same IP more then 3 times, it will prevent more requests. Is that what is happening?
