Resend not working

  • Resolved aviadp

    (@aviadp)


    7 years, 11 months ago

    Hi,
    I have just installed the plugin and the resend option is not working.
    I hit resend’ I see the email on the list but it’s not in the recipient inbox

Viewing 8 replies - 1 through 8 (of 8 total)
  • No3x

    (@no3x)

    7 years, 11 months ago

    Then it was probably not delivered in the first place.

    • This reply was modified 7 years, 11 months ago by No3x.
    Thread Starter aviadp

    (@aviadp)

    7 years, 11 months ago

    but I did receive the first email

    No3x

    (@no3x)

    7 years, 11 months ago

    Does the mail appear in the log then?

    Thread Starter aviadp

    (@aviadp)

    7 years, 11 months ago

    the second email (the resend one) appears in the log with no error on it

    No3x

    (@no3x)

    7 years, 11 months ago

    Then it was very likely sent like the other one. Try to compare them and see if the recipient match.

    Thread Starter aviadp

    (@aviadp)

    7 years, 11 months ago

    They are exactly the same,
    please see the photo here:
    https://snag.gy/6qHIyk.jpg

    iwdtest01

    (@iwdtest01)

    7 years, 7 months ago

    Hi,
    I am using this plugin and having a similar issue for resend. The resent email reappears in the mail log but not delivered. Error log showing a message “Invalid address: (setFrom) ….”.
    Can you please advise is it possible to fix the issue and resend the email?

    No3x

    (@no3x)

    7 years, 7 months ago

    Error log showing a message

    which error log? Where does this error come from?

    I can’t reproduce this. There must be something special about your mail that causes this issue. Without knowing what it is I can’t reproduce it and look closer at it.

    • This reply was modified 7 years, 7 months ago by No3x.
Viewing 8 replies - 1 through 8 (of 8 total)

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