• Resolved chrisselwyn

    (@chrisselwyn)


    I have just started using QSM and it looks really good but I have a problem…

    When I check the “Required?” flag against a question, it is difficult to make it really save that state to the database. I first tried hitting the “Save Question” button and I get the expected “Questions and pages saved”. However, if I switch to a different question and then switch back to the first question, I can see that the “Required?” flag has reverted back to its previous state.

    The only way I have found to make the “Required?” flag persist is to switch to a different tab (say the “Contact” tab) and then switch back to the Questions tab. That way the “Required?” gets save to the database and I can see the correct state each time I come back to the question.

    Am I missing something?

    Chris Selwyn

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  • Thread Starter chrisselwyn

    (@chrisselwyn)

    To clarify… I meant that, to get it to persist, I first hit the “Save Question” button then switch to the Contact tab and then back to the Questions tab.

    Hi @chrisselwyn,

    It is difficult to say why you are experiencing this issue at your end. Please try to check for plugin or theme conflict on your website.

    Kindly let me know if you need assistance regarding plugin or theme conflict on your website.

    Regards,
    Kriti

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