• t0m6

    (@t0m6)


    I have stupidly forgotten my lgin details – I clicked on reset password but have not yet had the email. How long should it take to arrive? It’s usually instant with this sort of thing, perhaps not with WordPress…

    This was only a few minutes ago but I really need to get things moving with my site so thought I’d ask here if it should be instant, if that’s the case something else must be wrong.

Viewing 15 replies - 1 through 15 (of 18 total)
  • esmi

    (@esmi)

    It will take as long as your incoming emails normally take.

    Thread Starter t0m6

    (@t0m6)

    What does that mean?

    esmi

    (@esmi)

    WordPress does not control how long it takes for an email to reach you. That’s controlled by whatever email service you use.

    Thread Starter t0m6

    (@t0m6)

    Usually, if someone sends me an email or I send myself one from my smartphone it will arrive instantly if that’s what you mean.

    Also when this has happened with other passwords resets on other sites, it has been instant.

    Thread Starter t0m6

    (@t0m6)

    It should be instant then, right ok so there must be a problem – I have checked both my emails and it has not been recieved.

    esmi

    (@esmi)

    Have you ever received any emails from your WP site before?

    Thread Starter t0m6

    (@t0m6)

    ‘Mail delivery failed: returning message to sender’

    Thread Starter t0m6

    (@t0m6)

    I only have 5 messages in there and they all say the above. Oh dear

    Thread Starter t0m6

    (@t0m6)

    No, the password change email has not yet been recieved.

    esmi

    (@esmi)

    Have you ever received any emails from your WP site before?

    Thread Starter t0m6

    (@t0m6)

    Yes, some time ago though. I changed my domain name twice since then.

    I recently changed my domain name – the site is working, however there are a few glitches which is why I wanted to login. I thought I’d mention this incase the changeover would effect wordpress emails.

    esmi

    (@esmi)

    What emails have you received previously? When was the last one sent? Have you also moved hosts or server?

    Thread Starter t0m6

    (@t0m6)

    I have changed my domain name registrar when I bought the new domain. I have not moved hosts.

    esmi

    (@esmi)

    Try asking your hosts if anything has changed on the server – especially anything that might relate to PHP mail() or email handling generally.

    Thread Starter t0m6

    (@t0m6)

    OK thank you.

Viewing 15 replies - 1 through 15 (of 18 total)

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