Report Shop manager

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  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    5 years, 11 months ago

    @pipoulito I tested this on a site of my own but a user with the role of Shop manager does have access to the Reports section.

    Perhaps there’s a plugin creating a conflict that causes this?

    To verify if this is the case, you’ll want to temporarily switch your theme to Storefront. Then, disable all plugins on the site except for WooCommerce, and test for the issue.

    If the issue is gone, you’ll then have to re-enable features one by one, while testing for the issue; until you find out which one is causing this behavior.

    We recommend that these steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging: https://wordpress.org/plugins/wp-staging/

    Thread Starter pipoulito

    (@pipoulito)

    5 years, 11 months ago

    Hi,

    thanks , yes the problem came with ADMINIMIZE plugins

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