“Reply to” not working

  • Resolved Rodrigo

    (@vejapixel)


    5 years, 5 months ago

    Hello guys,

    The “From” field must be entered in an email with the same domain as my website. Therefore, to reply to the sender’s email, I must enter the shorcode [your-email] in the additional field.

    I did it (https://prnt.sc/wm4tyk) but it is not working, that is, the “reply to” field does not appear: https://prnt.sc/wm4yph

    Another thing…
    The sender’s name is appearing “WordPress”: https://prnt.sc/wm4zx1 | https://prnt.sc/wm4zpj
    How do I change to the name of my website?

    Another thing…
    In other form plugins I also had to install an SMTP plugin. For Contact Form 7, it is also need to configure an SMTP?

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Yordan Soares

    (@yordansoares)

    5 years, 5 months ago

    Hello @vejapixel,

    I will answer your questions in the order you asked them:

    1. You need to change responder: [your-email] for Reply-To: [your-email]. See Adding Cc, Bcc and other mail headers.
    2. You need to set the sender name in your Form: field within Mail tab this way: Example.com <contact@example.com>. See Mail that comes through the contact form shows “WordPress” as its sender name. How can I change this?
    3. It’s recommended to set up SMTP on your server, although there are some mail servers that works with built-in WordPress mail sending. You should to perform tests to determine if you need to set up SMTP for your site.

    Best regards,
    Yordan.

    Thread Starter Rodrigo

    (@vejapixel)

    5 years, 5 months ago

    Hello @yordansoares

    Thank you for your explanations. Helped me a lot. Everything is ok now.

    I would like to know if it is possible to insert a signature with an image (logo of my website)?

    And as soon as the user sends a message via the form, a message message successfully sent appears below the form. I wonder if it is possible to appear the message in place of the form, that is, the form disappears and the message appears in place?

    Thank you!

    Yordan Soares

    (@yordansoares)

    5 years, 4 months ago

    Hello @vejapixel,

    I would like to know if it is possible to insert a signature with an image (logo of my website)?

    You can add HTML in your Message body field within Mail tab, this way:
    <img src="https://domain.com/your-logo.jpg" />

    Don’t forget to tick the Use HTML content type checkbox in order for this to work.

    I wonder if it is possible to appear the message in place of the form, that is, the form disappears and the message appears in place?

    I think it will be tricky to achieve the way you describe above, but the third-party plugin extension Popup Message Contact Form 7 may help you. This plugin allows you to enable a confirmation message that it will be displayed to the user after a successful submission.

    Popup successful message for Contact Form 7

    Best regards,
    Yordan.

    Thread Starter Rodrigo

    (@vejapixel)

    5 years, 4 months ago

    Hello @yordansoares

    OK it worked.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

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