Reordering in form builder doesn’t save

  • Resolved Grof

    (@grof)


    4 years, 9 months ago

    Every time when I want to reorder instances in the form builder that changes don’t save/update.

    Example:
    I add new instance in form builder and that instance added at the end of form list. I drag them to new location and press update. But, after update that instance placed at the end again. So, I concluded that something is wrong with saving procedure?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    4 years, 9 months ago

    Hi @grof

    Could you please tell us what version of UM you’re using on your site?

    Regards,

    Thread Starter Grof

    (@grof)

    4 years, 9 months ago

    The latest. v 2.2.2

    Now I see that not always reordering doesn’t work. But only on some my custom text boxes.

    Thread Starter Grof

    (@grof)

    4 years, 9 months ago

    Maybe is something wrong with my metakwey?

    When I create new custom text box it is reorder successfully, but these one is an old filed what I had to change from number to text box item, and only that makes the problem.

    But when I change some properties in it, they are updated successfully. Only reoredering doesn’t save and the item always stay at the end of list in the form.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    4 years, 9 months ago

    Do the meta keys have characters like dots, underscore, etc?

    Regards,

    Thread Starter Grof

    (@grof)

    4 years, 9 months ago

    No. Just “OIB” with capitals.

    • This reply was modified 4 years, 9 months ago by Grof.
    Plugin Contributor Champ Camba

    (@champsupertramp)

    4 years, 9 months ago

    Hi @grof

    We couldn’t reproduce the issue on our end. So I suggest that you recreate the field that has this issue. When you delete a field, it won’t delete the user data but I will still recommend that you create a backup of your site before doing this.

    Regards,

    Thread Starter Grof

    (@grof)

    4 years, 8 months ago

    Hello @champsupertramp

    I can reproduce the issue and I think that I found the problem! 🙂

    So, if you use uppercase letters in meta key name then the issue will arise.

    Unfortunately, I’ve used uppercase letters in meta key and now I can not convert in lowercase in the database. Because ‘OIB’ != ‘oib’ I can not simply create new item with lowercase meta key name (it will be empty)

    Any suggestion?

    Thread Starter Grof

    (@grof)

    4 years, 8 months ago

    In meanwhile, I solved this problem with create new item with meta key ‘oib_num’, export all users data, change column name from ‘OIB’ to ‘oib_num’ and import (update) users data back.
    After that I erased old item with ‘OIB’ meta key and now all works well.

Viewing 8 replies - 1 through 8 (of 8 total)

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