Support » Plugin: Dynamic Conditions » removing space

  • Resolved andersjpg

    (@andersjpg)


    made a short video about the problem

    i cant get the space to go away ,
    [video src="https://dl.dropboxusercontent.com/s/cfa512lag0wvy91/n1iSM3deQ9.mp4" /]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author rtowebsites

    (@rtowebsites)

    Hi @andersjpg,

    sorry for the late response and thank you for the nice video. It helps a lot to understand your issue.

    We will try to investigate on your issue as soon as possible it seems like it does not what it should do.

    Can u maybe enable the Debug-Mode and send us the debug informations too?

    Thank you.

    Hey there and thank you for getting back to me
    no worries about it.

    this is what i get: https://i.imgur.com/uXeHLJc.png

    i can even give you access but i need your email then if that can help you better

    Plugin Author rtowebsites

    (@rtowebsites)

    Hello @andersjpg,

    we will investigate some and if we find nothing, we can try it with an access.

    Thank you for your help on finding the issue!

    Plugin Author rtowebsites

    (@rtowebsites)

    Hello @andersjpg,

    it seems like the JetEngine Gallery makes still an HTML output or something. So the field is not empty.

    We will try to post you an E-Mail-Address this week. so we can investigate the issue on your page and give you and workaround or something.

    Plugin Author rtowebsites

    (@rtowebsites)

    Hello @andersjpg,

    please send us the url and the credentials to (edited to avoid spam). One of our developers will investigate the issue then and we will give you a feedback and hopefully a solution.

    Please change the credentials before and after you give an access to us or create a user that you can delete after.

    Thank you

    • This reply was modified 1 week, 6 days ago by rtowebsites.
    Plugin Author rtowebsites

    (@rtowebsites)

    Hello @andersjpg,

    we have found a workaround, but we will investigate for a more satisfying solution.

    The workaround:

    – Show/Hide -> Show if condition met
    – Condition -> Contains
    – Compare Type -> Text
    – Conditional Value -> https://

    We will update you as soon we got any news.

    andersjpg

    (@andersjpg)

    Hey @rtowebsites thank you so much
    it looks perfect now,
    but i am already going to make the same thing for a new client next week, so hopefully there will be a smooth ways.

    i sadly cant edit the page now with elementor, i dont take it what you have done to it or ? 😀

    Plugin Author rtowebsites

    (@rtowebsites)

    Hello @andersjpg,

    you should be able do edit the page (wich one is not working). The Problem is, Jet Gallery returns the html for the gallery anyway (when it is empty or not) But when it is empty it got no images with the url inside, so there is no “https:// ” inside.

    We think we can not do it on a cleaner way without overload our plugin. The right way should be to ask the Plugin developer from Jet Gallery for the possibility to choose to return an empty gallery or nothing. So you could set return nothing. In our opinion it is not necessary to return an empty gallery.

    We close this Issue, since we can not do anymore or cleaner. Thank you.

    If you need further help or got any followup problems just rewrite here and we try to help you

    • This reply was modified 6 days, 16 hours ago by rtowebsites.
    Plugin Author rtowebsites

    (@rtowebsites)

    closed

Viewing 10 replies - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.