Hi there, @ruvanswp!
You should be able to hide the address fields from the Your Details section of the Client Portal. Head to Jetpack CRM → CRM Settings → Client Portal and look for Fields to hide on Portal. From there, you can specify the fields you don’t want customers to see.
We have a guide with the field names and steps here:
How to hide fields on the Client Portal
For the State → County label, since you’re UK-based, there’s one thing I’d check first. Jetpack CRM follows the language/locale set for your WordPress site, so could you head to Settings → General → Site Language and check whether it’s set to English (UK)?
If it’s currently using English (US), switching to English (UK) may give you the UK-specific address terminology. There’s some more information on how Jetpack CRM handles languages here:
Changing the Jetpack CRM language
If you’re already using English (UK) and you’re still seeing State, let us know where exactly that label is appearing (for example, in the CRM itself or in the Client Portal) and we’ll take a closer look.
Hope that helps!
Hello @ruvanswp,
It’s been one week since this topic was last updated. I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!
