Remove credits in admin panel

  • Resolved constance709it

    (@constance709it)


    8 years, 4 months ago

    I have installed the plugin and am testing it with my site, looks good so far by the way! Through the back end i can add credits to the wallet, however i cannot remove credits. I tried entering a negative amount, but when submitted it changed the value to $0.00

    Is there a way to remove credits manually? To be clear, say a customer has $10 in their wallet. On my site they request to remove the funds and i will complete this in the back end. So i want to go into the admin panel and enter $-1.00 and have this deducted from the clients wallet leaving them a balance of $9.00. I am hoping this will be visible in their transaction history.

Viewing 3 replies - 16 through 18 (of 18 total)
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  • haywyre

    (@haywyre)

    8 years, 3 months ago

    Hmmm…It won’t allow me to go to the settings page. I get a message “Sorry, you are not allowed to access this page”

    As for my second query…The wallet funds are not added to the account until the ordered in marked as completed. Depending on when the top-up order is made, the admin may not mark it completed until the next day. I think the customer Wille expect to have access to the wallet funds immediately after the order has been placed.

    Plugin Author Subrata Mal

    (@subratamal)

    8 years, 3 months ago

    @haywyre,

    Access to the plugin settings page is only allowed to the site administrator if you are a site admin then definitely you get the access to modify plugin settings.

    Coming to your second query fund will be credited to user wallet as soon as the order marked as processing or completed by site admin. Without payment complete we can’t allow to access wallet fund immediately.

    Thank you.

    haywyre

    (@haywyre)

    8 years, 3 months ago

    hmmm I’m the site owner and administrator. I wonder why I can’t get access. I’ll try to find the problem on my end and report back.

    As long as the wallet is credited if the order is processing, then it should be OK. In my test, it didn’t credit the wallet until I marked the order completed. I’ll continue to test.

Viewing 3 replies - 16 through 18 (of 18 total)
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