Remove border not working

  • Resolved tri129

    (@tri129)


    6 years ago

    Can’t remove the popup border.

    Tried:
    1. Setting padding to 0
    2. Checked ‘Disable popup border’ box
    3. Using the second theme (per a previous forum response)
    4. Adding the following CSS (per a previous forum response)
    .sgpb-theme-2-content.sg-popup-content {border:none !important;}

    Still have borders on all the themes. On some it’s white, on some it’s black. Best I’ve been able to do is get the side and bottom borders removed but the top border is still there in black or white (depending on theme chosen).

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Sygoos Support Team

    (@sygnoossupportteam)

    6 years ago

    Hi @tri129

    Thank you for contacting us.
    We can see that you have done great work there.
    Please try to add this custom CSS class:

    #sgpb-popup-dialog-main-div{border:none !important;}

    Let us know what happened.

    Thread Starter tri129

    (@tri129)

    6 years ago

    Thank you for the response @sygnoossupportteam. I tried that and it didn’t remove the border. I added this to the custom CSS for my wordpress theme. Should I add elsewhere?

    Thread Starter tri129

    (@tri129)

    6 years ago

    Hi @sygnoossupportteam – following up to see if you have any solution.

    Thank you

    Sygoos Support Team

    (@sygnoossupportteam)

    6 years ago

    Hi @tri129

    We are sorry for the late reply.
    See, the code needs to be added inside of the popup.
    In the CSS section, here.

    Also, please change the background color to white and let us know.

    Sygoos Support Team

    (@sygnoossupportteam)

    6 years ago

    Hey @tri129

    We were wondering whether you saw our last message.
    Please let us know if there is anything we can help you in a new thread, I will mark this one as resolved.

    Best,
    Popup Builder Team

    Thread Starter tri129

    (@tri129)

    6 years ago

    @sygnoossupportteam – this did not resolve the issue. I unfortunately have switched to a different plugin even though yours is a better plugin.

    Sygoos Support Team

    (@sygnoossupportteam)

    6 years ago

    Hi @tri129

    Thank you for your reply.
    We are sorry for seeing you go.

    If you could give us a chance we will do our best to provide a solution for you.
    Let us know what you think by contacting us via email address support@popup-builder.com

Viewing 7 replies - 1 through 7 (of 7 total)

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