Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter enrique4s

    (@enrique4s)

    PHP Fatal error: Call to undefined function wpmu_delete_user() in public_html/wp-content/plugins/ultimate-member/core/um-user.php on line 326

    Plugin Author Ultimate Member

    (@ultimatemember)

    Hi!

    First just want to see if this is caused by a conflict. Can I ask you to please switch to the default WordPress theme and also deactivate all other plugins apart from Ultimate Member and see if the issue still exists. If the issue goes away that means there is a conflict between Ultimate Member and either your theme or one of your plugins. We will try and fix the conflict if possible but we require you to find exactly what is causing the conflict. To do this please do the following:

    1. Activate your theme. If the issue comes back then there is a conflict between Ultimate Member and your theme. For us to be able to check the theme we will require you to provide a download link to your theme’s zip file in a private reply (do this via our community forum).

    2. If the issue still exists after activating your theme then it is most likely a conflict with one of your plugins. To find the conflicting plugin switch back to the default WordPress theme and then activate each plugin one by one. Everytime you activate a plugin you should check your site to see if the issue comes back. Once you find the plugin that is causing the conflict please tell us and also provide a link to the plugin.

    Please do both of these steps and let us know how you get on.

    Thanks

    Plugin Author Ultimate Member

    (@ultimatemember)

    We’re fixing the php fatal error now. Are you using Multisite + UltimateMember?

    Thank you!

    Plugin Author Ultimate Member

    (@ultimatemember)

    We have pushed an update that fixes the wpmu_delete_user() php error on multisite installations.

    If you still have any other issues, please feel free to join our forums and post more information so we can help you better!

    Thanks.

    Thread Starter enrique4s

    (@enrique4s)

    not sure what is the issue here, i used different plugin and everything was fine, but when i tried again to use Ultimate Member after the update it says access forbidding.
    i might try later after you guys update it.
    thank you

    Plugin Author Ultimate Member

    (@ultimatemember)

    We’ve already added an update that fixes the wpmu_delete_user() error.

    If you want us to look at the issue, please join our forum.

    Many thanks!

    Plugin Author Ultimate Member

    (@ultimatemember)

    Can you try to reinstall UM using latest version now? It have fixed the setup and also the wpmu_delete_user error on multisite.

    Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)

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