• Resolved dancappdesign

    (@dancappdesign)


    Hi,
    On my registration page, when the user fills in details and clicks ‘register’, nothing happens! I have ReCaptcha v3 enabled. Any ideas what’s going on?

    Dan

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,
    I have the same problem on my site https://www.tilsinbreastcancer.org/registration/.
    After upgrading the plugin the registration no longer works.
    Can you please advise ?
    Thank you !
    Peter

    Plugin Support sanjuacharya77

    (@sanjuacharya77)

    Hi @pbr6331 and @dancappdesign,

    It seems that there is a conflict between the plugins. Please deactivate all other plugins except User Registration and see if it works or not. If everything works fine then you can activate other plugins one after another and do test registrations at the same time. This will let you know the cause behind the error.

    Let me know if it helps or not and I will get back to you.

    Thanks and Regards!

    Thread Starter dancappdesign

    (@dancappdesign)

    Thank you @sanjuacharya77

    Strangely, it was a collapsible menu plugin that was causing the problem. Disabling it has fixed this and I didn’t need it anyway.

    Dan

    Thanks,
    I installed now to 1.8.7 and it works again. However, the only issue remaining is that the admin email fails with ‘5.7.1 Message rejected due to content policy’ while all other emails are being sent out…
    Do you have an idea ?
    Peter

    Hi @pbr6331,

    I would request you to create a different ticket if you are still facing this issue. Please create a different ticket and someone from the team will follow up.

    Regards!

    Hello,
    On my registration page, when the user fills in the details and clicks “register”, nothing happens! I have ReCaptcha v3 enabled. Try a solution we were given in the forum to disable all other plugins except user registration and see if it works or not. However, doing so did not allow me to access any add-on or the worpress panel again, so that solution did not work for us

Viewing 6 replies - 1 through 6 (of 6 total)

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