Register link/button missing in authorization

  • adelardocj

    (@adelardocj)


    2 weeks, 3 days ago

    Hi,

    I’m using MasterStudy LMS (Free version) 3.7.41 on WordPress. I’ve found a bug: the “Register” toggle link/button never renders in the authorization form, so visitors can only log in, not create a new account.

    Steps to reproduce:

    1. Go to any course page or the “Cuenta del usuario” (User Account) page while logged out.
    2. The authorization form loads, but it only shows the Login form.
    3. Inspecting the DOM, the element with data-id=”masterstudy-authorization-sign-up” (which should switch the form to register mode) does not exist anywhere in the page HTML — 0 results when searching for it in DevTools.

    What I’ve already ruled out:

    • WordPress setting “Anyone can register” is enabled.
    • No caching plugin is installed.
    • Switched to a default WordPress theme (Twenty Twelve) to rule out theme conflicts — the issue persists identically.
    • No JavaScript errors appear in the browser console on the course page or account page.
    • authorization_settings.register_mode returns an empty string (”) in the console, which may be related.

    Could you help me identify why this element isn’t being rendered, or point me to a fix/patch?

    Site: https://lavadoradetextos.com
    Plugin version: 3.7.41

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    1 week, 6 days ago

    Hello @adelardocj,

    It seems that user registration is disabled globally in the LMS settings. Could you please follow the steps below?

    • Go to MS LMS → Settings → Profiles → Authorization.
    • Make sure the “Turn off registration for all new users” option is disabled.

    Please let me know if this resolves the issue.

    Kind regards

Viewing 1 replies (of 1 total)

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