Register as a Vendor problem

  • Resolved sbpranta389

    (@sbpranta389)


    3 weeks ago

    When, I try to register as vendor, after clicking register icon I got the below text: There has been a critical error on this website. I have changed the theme. But it didn’t worked

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  • Mobin Chowdhury

    (@mobin210385)

    2 weeks, 6 days ago

    Hello @sbpranta389,

    The “There has been a critical error on this website” message during vendor registration usually indicates a PHP fatal error caused by a plugin or theme conflict occurring when the vendor registration process is triggered.

    Since you have already tried changing the theme and the issue persists, it strongly suggests that:

    • A plugin conflict is triggering the crash during registration
    • Or a server-side PHP error occurs when the vendor form is submitted

    To isolate the issue, the standard troubleshooting approach is:

    • Disable all plugins except WooCommerce and Dokan
    • Test vendor registration again
    • If it works, reactivate plugins one by one to identify the conflict

    Additionally, checking the WordPress recovery email (if received) may help identify the exact plugin/file causing the crash.

    If the issue still continues even in a minimal environment, let us know.

    Kind regards.

    Mobin Chowdhury

    (@mobin210385)

    2 weeks ago

    Hello @sbpranta389,

    Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

    Thanks!

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