Register and Login page doesn’t show error message

  • alexene2205

    (@alexene2205)


    8 years ago

    Hello!
    I used the plugin on several websites with success, but this is the first time this happens. When I click the submit button on the Registration page or on the Login page, nothing happens, only reload of the page, no error messages, no info submits.
    I did the conflict test by moving the whole website on another server, and it worked correctly, with theme and all other plugins activated. So I am aware that your plugin is just fine, but I don’t know what to ask the hosting company, what service to activate or deactivate, because everything seems fine. I don’t have issues with other plugins.
    Could you give me some tips?
    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    8 years ago

    Hi @alexene2205,

    Firstly, please check whether you have any errors in the developers console of your browser or not.
    Make sure that you have at least PHP 5.6 on your server.
    You can enable WordPress debugging and cheeck for errors.
    You can also check error.log file of your server for any errors.

    Regards.

    doyenwilliams

    (@doyenwilliams)

    8 years ago

    Hi – I have a similar issue with my registration page (http://tdle.co/joinjann will redirect you there) following upgrades.

    I am on HostGator using php 7.1

    I have enabled debugging and received no errors.

    At a loss with what to do next.

    • This reply was modified 8 years ago by doyenwilliams. Reason: To clarify error
Viewing 2 replies - 1 through 2 (of 2 total)

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