Regarding “Class not found in onboarding.php:89”

  • Resolved yaimobinq

    (@yaimobinq)


    4 days, 3 hours ago

    My hosting provider sent me an email alerting me to an error:

    Uncaught Error: Class “Updraftplus\Updraftplus\Wizard\onboarding\Onboarding” not found in /srv/htdocs/wp-content/plugins/updraftplus/includes/class-onboarding.php:89.
    Stack trace: #0 /srv/htdocs/wp-content/plugins/updraftplus/class-updraftplus.php(135): UpdraftPlus_Onboarding->__construct() #1 /srv/htdocs/wp-content/plugins/updraftplus/updraftplus.php(257): UpdraftPlus->__construct() 2 /wordpress/core/7.1.2/wp-settings.php(597): include_once(‘/srv/htdocs/wp-…’) 3 /srv/htdocs/wp-config.php(83): require_once(‘/wordpress/core…’) #4 /wordpress/core/7.1.2/wp-load.php(55): require_once(‘/srv/htdocs/wp-…’) #5 /wordpress/core/7.1.2/wp-login.php(12): require(‘/wordpress/core…’) {main} thrown in /srv/htdocs/wp-content/plugins/updraftplus/includes/class-onboarding.php on line 89

    WordPress: 7.1.2
    PHP: 8.4.26
    Plugin: 1.26.8

    Have you encountered a similar error report?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support vupdraft

    (@vupdraft)

    4 days ago

    Hi,

    It could be that the plugin didn’t unpack correctly when installed (this is extremely common in WordPress)

    1. While logged into your FTP/File Manager, delete the renamed updraftplus-temp folder completely (Note: Your saved backups and settings are stored safely in the database and the wp-content/updraft directory, so they will not be lost).
    2. Go back to your WordPress dashboard, navigate to Plugins > Add New, search for UpdraftPlus, and try and install the plugin again.
    Thread Starter yaimobinq

    (@yaimobinq)

    3 days, 8 hours ago

    Okay, thank you. I’ll give it a try.

    Plugin Support vupdraft

    (@vupdraft)

    1 day, 23 hours ago

    How did you get along?

    Thread Starter yaimobinq

    (@yaimobinq)

    1 day, 22 hours ago

    I haven’t received any more error emails from the hosting provider, so I assume the issue has been resolved. Thanks for your help!

Viewing 4 replies - 1 through 4 (of 4 total)

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