• Resolved l6shub

    (@l6shub)


    Hi Team,

    The plugin doesnt seem to work in my environment so i would like to request a refund

    Thanks,
    Jvalin

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support zannatunnime2018

    (@zannatunnime2018)

    Hi Jvalin,

    Thank you for reaching out. This is the free plugin support forum, so we are unable to process refund requests here.

    For Pro plugin refunds, please submit a support ticket directly on our website and follow the refund policy outlined there. Our team will be happy to assist you.

    Thank you for your understanding.

    Thread Starter l6shub

    (@l6shub)

    I already sent an email and got no response which is the reason I am posting publically now here and I wont stop

    Thread Starter l6shub

    (@l6shub)

    If you dont want to process REFUND – you can keep it as DONATION

    Thread Starter l6shub

    (@l6shub)

    Flaw in your plugin

    1. You force the general regular price of the product to make it subscription based which is wrong
    2. I want the users to have option of either pay in 1 go or
    3. Select split payment

    which your plugin is not supporting

    Eg. my training product is $399 and i want to leave this number in general regular price but your plugin is forcing me to add regular price to $133 x 3

    My users can pay in 1 go also – why should i force them to pay in split subscription – they should have both options

    Thread Starter l6shub

    (@l6shub)

    You have given me the answer to that – which is why I am posting publically here

Viewing 5 replies - 1 through 5 (of 5 total)

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