• Resolved michiko3343

    (@michiko3343)


    Hi, firstly thanks for the amazing plugin! I use it to place orders for my wholesale customers but the past few days I have an issue with some users – when I click on ‘Switch to’, it takes me to the wordpress login page rather than straight to their My Account page. When I then use their details to login, it says ‘Access Denied’. Do you have any tips to fix this? Thanks

    The page I need help with: [log in to see the link]

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  • Plugin Author John Blackbourn

    (@johnbillion)

    WordPress Core Developer

    I’m glad you find it useful!

    It sounds like there might be another plugin on your site that’s affecting the user permissions.

    Is there any change you made to the site recently that might have introduced the problem?

    You should try deactivating the other plugins on your site one by one to see if you can identify which one is causing the problem. Start with any which deal with user permissions.

    “Access denied” isn’t a message that comes from WordPress by default so it’s probably coming from one of your plugins, or possibly your theme.

    meestergijs

    (@meestergijs)

    Dear John,

    I have this issue as well. Ever since I use the plugin WPS Hide login. How can I use both plugins together?

    Thank you,

    Gijs

Viewing 2 replies - 1 through 2 (of 2 total)

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