Redirects not working

yoonmi
(@yoonmi)

7 years, 1 month ago
I’m having issues with the redirection plugin not working…
I just updated everything; WordPress, the plugin – still not working?

/port-st-lucie-fl-heat-ac-repair-replacement/
/ac/port-st-lucie-fl-heat-ac-repair-replacement/
Edit | Delete | Disable | Check Redirect

Error message I get from Check Redirect
✖
Check redirect for: https://www.treasurecoastair.com/port-st-lucie-fl-heat-ac-repair-replacement/
Expected: 301 to /ac/port-st-lucie-fl-heat-ac-repair-replacement/

Found: 500

Agent: Not using Redirection
- This topic was modified 7 years, 1 month ago by yoonmi.
The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

objectman
(@objectman)

7 years, 1 month ago
I’m also having the same issue. I read somewhere to change the “MATCH” from “URL & Server” to just URL but when I do that I cannot save (the SAVE button is greyed out).

Imported all redirections from a CSV file – dunno if that’s anything to do with it.

When I check redirect I get a

Check redirect for: http://pdf/SAF/PSC2016.pdf
Expected: 301 to https://acola.org/wp-content/uploads/2018/08/saf12-project-steering-committee2016.pdf
Found: 500
Agent: Not using Redirection

I notice the URL https://acola.org.au/wp is missing from the sourceURL so I’m sure there’s something going on there. Base URL is https://acola.org.au

Works same for pdf files as normal files
- This reply was modified 7 years, 1 month ago by objectman.
- This reply was modified 7 years, 1 month ago by objectman.
Plugin Author John Godley
(@johnny5)

7 years, 1 month ago

@yoonmi as indicated by the 500 error, your server is having problems. Any URL on your site that doesn’t exist is returning the error:

https://www.treasurecoastair.com/fd

You will need to fix whatever is causing the problem

@objectman that is a different problem. http://pdf/SAF/PSC2016.pdf is not a valid URL. Unless you are redirecting from another domain then a ‘URL Match’ is all you need. If you cannot save it is because you haven’t entered a target.
objectman
(@objectman)

7 years, 1 month ago
For that particular example, when I enter the full (.org.au) URL https://acola.org.au/wp/PDF/SAF/PSC2016.pdf
it automatically truncates the address to
/wp/PDF/SAF/PSC2016.pdf

The target URL is on a different server (.org) . . .
https://acola.org/wp-content/uploads/2018/08/saf12-project-steering-committee2016.pdf
- This reply was modified 7 years, 1 month ago by objectman.
Plugin Author John Godley
(@johnny5)

7 years, 1 month ago

Yes, the URL is truncated as the domain is not needed. However, your original message says that you are checking the URL http://pdf/SAF/PSC2016.pdf, which is not a valid URL and doesn’t match your source URL. Can you include a screenshot of the redirect in Redirection?

Also, as this is a PDF I will direct you to https://redirection.me/support/faq/#pdf

objectman
(@objectman)

7 years, 1 month ago

I write the full source URL and Redirection truncates it to that (invalid) URL. Although it looks and acts as if it’s okay – and then you test it – and the URL is invalid. It’s like Redirection can’t see the domain it’s on. It does this for each case. PDFs and normal urls.

Is there a setting? I’m just redirecting from the .com.au domain to a more SEO friendly name of the same file hosted on the .org domain. – should be simple right?

Plugin Author John Godley
(@johnny5)

7 years, 1 month ago

I’m not able to reproduce the source URL being converted to http://pdf/SAF/PSC2016.pdf. However, it is correct for it to be converted to /wp/PDF/SAF/PSC2016.pdf

Is the redirect a ‘URL only’ match?

objectman
(@objectman)

7 years, 1 month ago

No. Could it be a server issue?

Plugin Author John Godley
(@johnny5)

7 years, 1 month ago

Possibly, but it doesn’t sound like it. However I am unable to reproduce the problem. Maybe if you include some screenshots it might reveal something missing.