Redirection issue

  • sjs82

    (@sjs82)


    7 years, 1 month ago

    I’ve been getting an error message when trying to access my blog since Tuesday. GoDaddy says it’s fine on their end & it might be my ISP. My ISP says they aren’t blocking anything and it’s GoDaddy. Some people can still access my blog and read posts while others can’t. I’ve tried multiple devices & browsers. My blog is coming up right now, but the admin page still gives me the same error message. I ran a traceroute per GoDaddy’s twitter support. I spoke with another GoDaddy rep via chat with the traceroute results. They said it’s redirection issues and to talk to my developer. When I asked if that would be WordPress, they said yes. How do I resolve redirection issues, especially if I can’t even access my admin page?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • MarkRH

    (@markrh)

    7 years, 1 month ago

    Yep, definitely a redirection issue. Going there, I get:

    
HTTP/1.1 301 Moved Permanently
X-Redirect-By: WordPress
X-XSS-Protection: 1; mode=block
X-Content-Type-Options: nosniff
Content-Type: text/html; charset=UTF-8
X-Port: port_10287
X-Cacheable: YES:Forced
Location: http://glutenfreespirited.com/
Content-Encoding: gzip
Content-Length: 20
Accept-Ranges: bytes
Date: Sat, 20 Apr 2019 11:04:30 GMT
Age: 33137
Vary: User-Agent
X-Cache: cached
X-Cache-Hit: HIT
X-Backend: all_requests

    Then:

    
HTTP/1.1 302 Moved Temporarily
X-XSS-Protection: 1; mode=block
X-Content-Type-Options: nosniff
Content-Type: text/html; charset=UTF-8
X-Port: port_10287
X-Cacheable: YES:Forced
Location: http://127.0.0.1
Content-Encoding: gzip
Content-Length: 20
Accept-Ranges: bytes
Date: Sat, 20 Apr 2019 11:05:10 GMT
Age: 4999
Vary: User-Agent
X-Cache: cached
X-Cache-Hit: HIT
X-Backend: all_requests

    So, something is causing it to redirect to a localhost address (it loaded my local website on my PC). Either something in your .htaccess file or some security or other plugin is doing something weird maybe.

    JNashHawkins

    (@jnashhawkins)

    7 years, 1 month ago

    I had something like this happen to me last night when ‘jiggering’ a Turnkey install to a subdirectory in preparation to bringing it back as a multisite.

    What happened in my case was there was a pair of ‘defines’ in the wp-config for the site URL and the actual WordPress address which differed slightly from the addresses I’d ‘shoehorned’ into the database since I couldn’t change them via the settings page with those defines preset.

    I commented out the one but left the other thinking I needed it until the move was complete. Wrong!!!! I wound up redirecting to my local machine which doesn’t have a web server on it (it’s a Chromebook! <Grin>). I have an excuse… I’m getting old.

    Anyway, you might look at those pieces. WP-Config, the settings page, and kill your htaccess (just rename it). That should possibly get you there.

    Resetting (toggling) your permalinks will rebuild your htaccess giving you the correct WordPress statements which you can copy back to your renamed htaccess and then ‘fix the name’ once you have got the site and dashboard both working again.

    Hope this helps at least set you on the right path.

    Thread Starter sjs82

    (@sjs82)

    7 years, 1 month ago

    Thanks for the replies. How do I do this when I can’t access my admin page?

Viewing 3 replies - 1 through 3 (of 3 total)

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