Hi Mike
Thanks for your time and effort and this app 🙂
I’m struggling with a redirect too.
My code is:
[gform form=’https:…’ confirm=’http…/’ style=’ajax’ alert=’Thanks! Let’s get you the Free Guide!’ legal=’off’ br=’off’ email=’on’ sendto=’rohan.tpn@gmail.com’ spreadsheet=’…’ validation=’on’ unitethemehack=’off’]
When I click “Submit”, instead of taking me to the thankyou URL, it takes me to a similar theme blank page and says, “Your response has been recorded.” It doesn’t matter how long you wait, it stays on this page an doesn’t move on.
What do you think?
THanks
R
I installed Core Control per one of the blog posts.
I get an error when it requests the response from google – https://docs.google.com/spreadsheet/formResponse?formkey=dGNvd2lSN…..
Appears to be a timeout error – 5 is the timeout, time taken is slightly more than 5.
Not getting any problem when I go to that URL directly or fill out the form directly. Only from within the plugin on my site.
I have it set to redirect to my customized response page, so not sure why it needs the google response.
Solved my issue – had to do with a cusom WP footer template. Made the footer a default tempalte instead. Might have been blocking some library or something.
Works 🙂
@masopas –
When you access the form directly you are interacting with Google directly from your PC which is a different connection than how your WordPress it connects to Google. The response you see when interacting with the form directly has zero bearing on how your WordPress site interacts with the form.
Back to your original question – when you submit the form, do you actually see the results in the Google spreadsheet? If you remove the confirmation page do you get the standard Google “Thanks for your response” content displayed?
We need to narrow down whether anything is working or if it is just the custom confirmation that is failing.
@roman123 – if your custom footer doesn’t include a call to wp_footer() it will definitely fail. Calling wp_footer() is required (see the note on the Codex page) in order for actions hooked into the wp_footer action to run which WordPress Google Form does. All of the jQuery it uses to manipulate the form is output as part of the wp_footer action.
Mike, The form (using the plugin) works fine and I get the data in my spreadsheet.
After I click submit I get the error. It happens regardless of whether I have the confirm option set or not. I tried with both styles. I tried changing themes. All the same.
Thanks for your help.
Can you fill out my Help and Support form so I can take a look at your site? It sounds like you have some sort of Javascript conflict but I am just guessing without actually looking at it.