Red failed message with "large" files

  • Resolved dries863

    (@dries863)


    12 years, 2 months ago

    I have a form with 3 file attachments in it. I can submit it successfully with 3 small files.

    When I select files of ~2mb I get this red messages: “Failed to send your message. Please try later or contact the administrator by another method.”. The mail has been successfully send though…

    Some more info:
    Field: [file* document limit:15mb id:document]
    Php max file/post size: 20mb
    Mailer: Mailgun

    I get this message with both the new version as the older 3.8.1 version.

    Thanks!

    https://wordpress.org/plugins/contact-form-7/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    12 years, 2 months ago

    Check PHP and mail error logs. I guess the mail server has any restriction for attachment file size.

    Thread Starter dries863

    (@dries863)

    12 years, 2 months ago

    Nothing in the PHP or Mailgun error log. The mail, including the documents, is send successfully.

    The response says: “mailSent”:false

    I got this in my Apache access.log:
    <ip> – – [16/Jul/2014:17:57:32 +0200] “-” 408 3432 “-” “-“
    <ip> – – [16/Jul/2014:17:57:32 +0200] “-” 408 3432 “-” “-“
    <ip> – – [16/Jul/2014:17:57:35 +0200] “-” 408 0 “-” “-“

    Does that have something to do with it?

    So why does CF7 think that the mail has not been send?

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    12 years, 2 months ago

    Contact Form 7 thinks that sending mail attempt failed because wp_mail function returned false. Normally, wp_mail returns true when it has sent mail successfully.

    Thread Starter dries863

    (@dries863)

    12 years, 2 months ago

    Mailgun was causing the troubles. I’m now using Mandrill with no problems at all 🙂

    Neil Murray

    (@buzztone)

    12 years, 2 months ago

    If this resolves your question, it helps others contributing here, if you can flag your post as [resolved]

Viewing 5 replies - 1 through 5 (of 5 total)

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