Recurring Payments does not work.

  • Resolved withsweet

    (@withsweet)


    2 weeks ago

    Hello, i have recently installed plugin and tried a daily automatic recurring subscription which seems to not work.
    I currently use WooPayments gateway for my payments, is that a reason? Should i use stripe gateway instead? Is there any way for plugin to do automatic payments on WooPayments gateway not Stripe?

    Also in “My Account” Tab when i click subscriptions it does not transfer me to managing any subscriptions, instead i still see a text

    “Hello admin (not admin? Log out)”

    So potentially my customers cannot manage their subscriptions.

    Thanks,
    Rado

Viewing 1 replies (of 1 total)
  • Plugin Support zannatunnime2018

    (@zannatunnime2018)

    1 week, 6 days ago

    Thank you for your message.

    WooPayments doesn’t support automatic recurring subscriptions, which is why it’s not working. Stripe for WooCommerce, Paddle, Mollie, xendit, and PayPal are supported for now.

    Also, the issue with the “My Account” page may be caused by a plugin conflict. Please try disabling WooPayments and check if the subscription page works properly.

    Let us know if you still face any issues.

Viewing 1 replies (of 1 total)

You must be logged in to reply to this topic.