Recurring events not working

  • Alex H

    (@alex-h)


    10 years, 12 months ago

    I have a licence number baaee204943f952825e15ce48c115e2e0b6d9f17.

    I have updated to Event manager 3.11 and found that none of my recurring events were being displayed. Today I updated to 3.11.1 and tried again, but I am still getting the same issue. I can create a custom recurring event and the first event is displayed but none of the future. This has been working well before.

    Many thanks for your help

    Alex Hammerstein

    https://wordpress.org/plugins/the-events-calendar/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Barry

    (@barryhughes-1)

    10 years, 12 months ago

    Hi Alex,

    It’s advisable not to post license keys publicly (if a kindly mod can take a look and remove it, that would be appreciated) 🙂

    Since your problem relates to recurring events can I also ask you to post on our PRO support forum? That’s the appropriate venue for questions relating to Events Calendar PRO (I’m afraid we’re actively discouraged from supporting premium forums here in a forum for a completely free plugin that is distributed via wordpress.org/plugins).

    Thanks!

    Thread Starter Alex H

    (@alex-h)

    10 years, 12 months ago

    Apologies, I was getting very frustrated and not thinking.

    I had copied an email that I had sent to the team as I am unable to post in the PRO support forum due to an earlier and expired Licence Key. I received a response advising me to post in this forum.

    Thanks

    Brook

    (@brook-tribe)

    10 years, 11 months ago

    Ahh that makes sense Alex. Like Barry said the WordPress.org forums rules discourage providing support for premium (pay) plugins.

    It sounds like you are updating the core plugin but not updating the PRO addon along with it (which you need a license to do). Errors will happen when running mismatched versions. It is advisable to either downgrade the core plugin to the same version as the Pro addon, or get a license and update the Pro plugin. This will likely resolve your error.

    Cheers!
    – Brook

Viewing 3 replies - 1 through 3 (of 3 total)

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