Hello @gracehouse, may I ask where did you put the custom html code of your template?
Thanks,
Michael
Greetings Michael,
The HTML generated by the editor (also customized by me) has been saved in a document on my computer to avoid losing it.
I’m sharing the HTML (Apologies for the indentation), as well as an image of the welcome message editor.
I remain attentive to any considerations I should take into account regarding this matter, and I appreciate your attention to it.
Warm regards.
_________________
•Image: https://ibb.co/8BDGdqN
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Hello @gracehouse,
could you please update to Newsletter 8.1.9 and see if the issue is gone?
Thanks,
Ana
Warm regards Michael,
I’ve been giving some time to this message issue, and so far everything is going very well. The default message hasn’t reset again, which is great.
I really appreciate all the attention you’ve given to this matter.
Thank you again.