Records don’t get created

(@tcsimon)

This is a new install. I did create one record via the control panel. I have the signup page and when I fill in the form, it goes to the thank you page. The record never gets created and no emails are sent. I think all my settings are correct. I turned on debug and this is what I get:

Log file initiated at: November 6, 2021 2:39 am UTC
[11/06/21 2:39am UTC]
PDb_Participant_Cache::get cache missed for participant id 1
[11/06/21 2:39am UTC]
PDb_Participant_Cache::get cache missed for participant id 1
[11/06/21 2:39am UTC]
PDb_Participant_Cache::get cache missed for participant id 1
[11/06/21 2:39am UTC]
PDb_Participant_Cache::get cache missed for participant id 1
[11/06/21 2:39am UTC]
PDb_Participant_Cache::get cache missed for participant id 1
[11/06/21 2:40am UTC]
Participants_Db::process_form record store error: 
[11/06/21 2:40am UTC]
PDb_Participant_Cache::refresh_cache: Refreshing Participants Database cache for cache group 0
[11/06/21 2:40am UTC]
PDb_Participant_Cache::get cache missed for participant id 1
[11/06/21 2:40am UTC]
PDb_Participant_Cache::get cache missed for participant id 1
[11/06/21 2:40am UTC]
PDb_Participant_Cache::get cache missed for participant id 1
[11/06/21 2:40am UTC]
PDb_Participant_Cache::get cache missed for participant id 1
[11/06/21 2:40am UTC]
PDb_Participant_Cache::get cache missed for participant id 1
[11/06/21 2:40am UTC]
PDb_Participant_Cache::get cache missed for participant id 1
[11/06/21 2:40am UTC]
PDb_Participant_Cache::get cache missed for participant id 1
[11/06/21 2:40am UTC]
PDb_Participant_Cache::get cache missed for participant id 1
[11/06/21 2:40am UTC]
PDb_Participant_Cache::get cache missed for participant id 1
[11/06/21 2:40am UTC]
PDb_Participant_Cache::get cache missed for participant id 1
[11/06/21 2:40am UTC]
PDb_Participant_Cache::get cache missed for participant id 1
[11/06/21 2:40am UTC]
PDb_Participant_Cache::get cache missed for participant id 1
[11/06/21 2:40am UTC]
PDb_Participant_Cache::get cache missed for participant id 1
[11/06/21 2:40am UTC]
PDb_Participant_Cache::get cache missed for participant id 1
[11/06/21 2:40am UTC]
PDb_Participant_Cache::get cache missed for participant id 1
[11/06/21 2:40am UTC]
PDb_List_Admin::initialize
  list query: SELECT * FROM wpecpp_participants_database p ORDER BY date_updated desc LIMIT 0,10

Any help would be appreciated.

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Author Roland Barker
(@xnau)

4 years, 10 months ago

So, is it true that you can successfully create records in the admin using “add participant” but when using the signup form on the frontend, the record is not saved?

The log is not showing a specific error, so I don’t know exactly what the problem is. Try changing the debugging setting to “Verbose,” clear the debugging log, then try it again to see what comes in to the log.

Thread Starter tcsimon
(@tcsimon)

4 years, 10 months ago

I tested it with another website with a different theme and it worked. I went back, deactivated and deleted and reinstalled with a new theme and it seems to be working okay. I think the problem is that OceanWP takes too much control. I’m using Katib Writer now and it looks okay. I haven’t tried creating a new field yet. I’ll see what happens and, if I have a problem, I’ll switch debug to verbose.
Thread Starter tcsimon
(@tcsimon)

4 years, 10 months ago
Now it has stopped sending emails. It did at first. I had made a couple of changes to the settings to make sure it was pointing to pages. I don’t see anything jumping out at me in the logs, but here is the info:
```
Log file initiated at: November 7, 2021 2:14 am UTC
[11/07/21 2:14am UTC]
PDb_List_Admin::initialize
  list query: SELECT * FROM wpecpp_participants_database p ORDER BY date_updated desc LIMIT 0,10
[11/07/21 2:15am UTC]
Participants_Db::process_form storing record: UPDATE wpecpp_participants_database SET  <code>date_updated</code> = NOW(), <code>first_name</code> = 'Annie', <code>last_name</code> = 'Simon', <code>email</code> = 'terri@silverphoenixcircle.org', <code>mailing_list</code> = 'Yes' WHERE id = 4
[11/07/21 2:15am UTC]
PDb_Participant_Cache::refresh_cache: Refreshing Participants Database cache for cache group 0
[11/07/21 2:15am UTC]
PDb_List_Admin::initialize
  list query: SELECT * FROM wpecpp_participants_database p ORDER BY date_updated desc LIMIT 0,10
[11/07/21 2:16am UTC]
PDb_List::_setup_iteration list query: SELECT p.id, p.first_name, p.last_name, p.city, p.state FROM wpecpp_participants_database p ORDER BY p.date_updated DESC
[11/07/21 2:17am UTC]
PDb_List_Admin::initialize
  list query: SELECT * FROM wpecpp_participants_database p ORDER BY date_updated desc LIMIT 0,10
[11/07/21 2:20am UTC]
PDb_List_Admin::initialize
  list query: SELECT * FROM wpecpp_participants_database p ORDER BY date_updated desc LIMIT 0,10
```
Thread Starter tcsimon
(@tcsimon)

4 years, 10 months ago

Never mind, things are working okay now.

Viewing 4 replies - 1 through 4 (of 4 total)

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