Recently purchased license does not work

  • ngentile

    (@ngentilegmailcom)


    8 years, 4 months ago

    Hello, I purchased am “extended” license for this excellent plugin in November. I have used it on 1 site so far and it has worked well. I see that the updated plugin is different and I understand your reasoning for doing so. I need to install it on another site but my license is not working. Also, I think I would like the upgraded grid feature. Can I upgrade my license and pay the difference? Also, I have emailed you concerning this with no reply so what is the best way to get this accomplished. I am working on a site that needs this so the sooner the better. Thank you for your hard work, you deserve to be compensated for it.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Enmanuel Corvo

    (@ecorvo)

    8 years, 4 months ago

    hi,

    In cases like this what I suggest is to purchase what you want and then I will refund you for what you didn’t want. As far as your email I have not seen it come in. What subject is it so I can filter it.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    8 years, 3 months ago

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)

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