Hi @side99
I hope you are doing well today.
With ReCaptchav3 you should see the ReCaptcha square at the bottom right or bottom left corner of your site or inline in form depending on how you set it up.
I cannot see any kind of errors in the browser console but still, there could be some sort of conflict here.
Would you please run a conflict test? Please deactivate all plugins except Forminator and check if the problem is gone. If so, then enable all plugins one by one and find which one is having a conflict. If there is no positive result, switch to the default WordPress theme like 2019, and see if it works.
Before this test, we recommend full site backup or running this test on the staging site.
Kind Regards,
Kris
Thread Starter
side99
(@side99)
Hi @wpmudevsupport13
I’m doing well thanks – hope you are too.
Before I run a conflict test are there any otyher settings I need to configure in forminator to get the recaptchv3 showing on my enquiry page please? I simply pasted key keys into the dialog box and hit save.
Lastly, do you know if there are any known conflicts with Divi / Divibuilder. I am using recaptchv3 for their contact forms, which are other contact forms in place elsewhere on my site which potentially I could revert to.
Thank you very much,
side99
HI @side99
Thanks for response!
We assumed that you do have reCaptcha “fully added” but if you only added keys then yes – you do need to take one more step first:
edit the form and click on “Insert fields” button, then find the “Captcha” field and put it on form; then you’ll also need to configure in that field settings which captcha to use.
After that update the form, clear all caches and check on front-end again if captcha works (if it’s V3 it should show a logo on page).
That said, I think before we go into any conflict testing, please make sure about above settings as if you don’t have captcha field added to the form captcha will not work for sure with this form – so that’s the first step.
Best regards,
Adam
Thread Starter
side99
(@side99)
Hi @wpmudev-support8
Thanks Adam.
Adam, I’m not using the Pro version. Within the standard plug in there is no option to add reCaptcha to each field. Within the settings panel, under ‘Captcha’ there are two fields to add keys and then hit save. I cannot see where else the option to add recaptcha is. I think I am using the latest version of the plug-in as I downloaded it yesterday?
Apologies for the back and forth. For the time being, I have reverted back to my Divi contact form.
Thanks,
side99
HI @side99
Thanks for response!
I think we are not quite on the same side here, I’m sorry if I caused any confusion and let me clearify this.
1. you do not need “Pro” version to use captcha, it’s not relatd
2. adding captcha to Forminator form is a two-step process.
First step is to go to “Forminator -> Settings -> CAPTCHA” Page and insert captcha keys tehre. This is what you have already done.
The second step is to actually add captcha to the form itself (note: each form, not each “field”). To do this you need to
– go to the “Forminator -> Forms” page
– open form for editing
– got to “Fields” tab
– click “Insert fields”
– find “Captcha” on the fields list and click on it
– then configure captcha settings and save the form.
Here is a video for that second step, take a look, please:
https://www.screencast.com/t/6TzGYX9X
Kind regards,
Adam
Thread Starter
side99
(@side99)
Hi Adam,
Success! Thank you to you and your team for all your time and patience on this. Thanks also for including the screencast.
I had just one last favour to ask please? I have a non-compulsory question at the bottom of my form. The checkbox options are Yes (first checkbox) and No (second checkbox). Is there a way to make it so both cannot be selected, and also required, but only one option (yes or no) needs to required and selectable please. I tried to look at the behaviour settings but couldn’t figure it out?
Thank you so much
Hi @side99
I’m glad I could help!
As for your additional question: currently there’s no option to set that without additional custom code. But what about using “radio” field instead?
You can add two options (yes/no) to radio type field and mark the field required and radio will then
– require one of the options to be selected
– but allow only one of them to be selected at the time
Best regards,
Adam
Thread Starter
side99
(@side99)
Hey Adam,
Thanks very much.
I’m all set.
Thanks for the excellent follow up. Happy for this thread to be closed.
Top work!
Have a good day ahead.
Hi @side99,
I hope you are doing well today!
We are happy to hear that the issue has been resolved and marking this thread as resolved as well.
Please let us know in case you need help about another issue.
Kind regards,
Zafer
