recaptcha setup

  • Resolved ppc348

    (@ppc348)


    5 years, 5 months ago

    I have registered pepperpotcottage.co.uk for recaptcha and have the site and secret keys. However on the WP Simple Pay Lite Settings General tab page I am unable to insert the keys because there remains a space with “Unable to generate and validate reCAPTCHA token. Please verify your Site and Secret keys”. How do I get the page to know I have registered and add 2 areas to insert the keys?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Spencer Finnell

    (@spencerfinnell)

    5 years, 5 months ago

    Hello @ppc348,

    It appears your website is using multiple instances of reCAPTCHA. If you have multiple plugins using reCAPTCHA in addition to the WP Simple Pay implementation, such as Contact Form 7 or another payment plugin, please ensure they are set up using reCAPTCHA v3 and the same Site and Secret keys as entered above to avoid any potential conflicts.

    Once all integrations have correspoding keys you should see reCAPTCHA functioning correctly.

    Thread Starter ppc348

    (@ppc348)

    5 years, 5 months ago

    Thanks for your help. I tried changing the keys on my contact form recaptcha to the WP simple pay reCaptcha keys. That didnt resolve the Simple pay issue but it did muck up the contact form Recaptcha! So I have deactivated and deleted the Contact form ReCaptcha. But this hasnt resolved the Simple pay issue.

    Any further help much appreciated.

    Spencer Finnell

    (@spencerfinnell)

    5 years, 5 months ago

    Hello @ppc348

    Can you please clarify

    > How do I get the page to know I have registered and add 2 areas to insert the keys?

    Do you not see the input fields at all when viewing the settings? Or do you mean any values you enter do not dismiss the message?

    Thread Starter ppc348

    (@ppc348)

    5 years, 5 months ago

    Hello Spencerfinnell. Not sure why ( maybe it took a moment to reset after I deleted the Contact form reCaptcha) but the input fields are now showing. I have inputed the keys and the system is working.

    Thank you very much for taking the trouble to help.

    Best

    ppc348

Viewing 4 replies - 1 through 4 (of 4 total)

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