Really Weird 404 Error

  • Resolved 🅟🅔🅡🅘🅐🅖🅞

    (@periago)


    5 years, 8 months ago

    There is a login link top right for registered users use. The issue is when they try to login it redirects to a 404 error (you can test this by entering username: ‘test’ and password ‘test’ and the same thing will happen).

    Basically, the 404 error doesn’t seem to be managed by my WordPress install which is really weird.

    I have contacted the login plugin support at Cozmoslabs and the issue isn’t related to their plugin.

    As I did updates last night I thought that maybe was the cause so I have restored the site backup from two weeks ago and the issue is still there.

    I updated permalinks and purged cache even cdn cache however, the issue persists so any help appreciated.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    5 years, 8 months ago

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter 🅟🅔🅡🅘🅐🅖🅞

    (@periago)

    5 years, 8 months ago

    @t-p thanks for replying.

    I have admin access to my dashboard no problem, it is user access that is throwing a 404. It cannot be a plugin as I restored to a backup that didn’t have the issue and no new plugins have been added since, only updates but I’ve reverted those. Theme hasn’t changed or needed an update, I could easily try another though I don’t think that’s it.

    Thread Starter 🅟🅔🅡🅘🅐🅖🅞

    (@periago)

    5 years, 8 months ago

    Question moved to Paid Member Subscription plugin

    Moderator t-p

    (@t-p)

    5 years, 8 months ago

    Okay, thanks 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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