Support » Plugin: Photography Management » Really bad support

  • mnoormann

    (@mnoormann)


    Absolte no respose if you send an email. Evan if you buy the fullversion.

Viewing 1 replies (of 1 total)
  • Plugin Author M.Sc. Denis Golovin

    (@denis_golovin)

    Hi! You are right, our support sucked for the last few weeks. And we apologize for the inconvenience. My co-founder, Alex and I worked part time on our business Codeneric and had some difficulties to satisfy the high demand and at the same time master a full-time job. Especially when mistakes happened (and were released) our support inbox was flooded and we were not able to respond properly to everybody. On top of that problems occurred in the support system we used YIKES!
    Long story short: Alex and I went full time Codeneric last week and now we can provide the service you guy deserve.

    I hope we can (or already could) change your opinion on the support topic 🙂

    Kind Regards,

    Denis

Viewing 1 replies (of 1 total)
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