Hi @hlhalliburton, I can imagine how stressful this must feel especially when you have upcoming shows and need the reader working smoothly. I am here to help you get this sorted.
From what you described, the blinking green lights usually indicate that the reader is either trying to start up, attempting to pair, or is unable to complete a connection. To understand the situation better, can you share a bit more about what was happening right before the lights began blinking? Did this start after a recent update, a battery recharge, or while trying to take a payment?
It would also be helpful to know which WooCommerce card reader you are using and whether it is currently paired with your device. If you can, please also share a quick loom video showing what you’re seeing on your end.
Once I have those details, I can guide you further to get your reader ready for your shows.
Apparently after spending 1.5 hours on the phone with T-Mobile and getting my tablet connect back up to the internet, I was able to get the reader to re-connect and there is now no problems. My guess is it was a connection issue.
Hi @hlhalliburton, it is great to hear that everything is working smoothly again now that your tablet and reader are connected as they should. I appreciate you taking the time to share that update, and I am really glad things are back on track for your upcoming shows.
If you have been enjoying WooCommerce and the support received here in the forum, it would mean a lot if you could take a moment to leave a review for WooCommerce. You can do that at https://wordpress.org/support/plugin/woocommerce/reviews/#new-post. Your feedback helps other store owners and encourages us to keep delivering a great experience.
Wishing you a successful set of shows ahead. Let me know if anything else comes up.
