thanks for the reply!!
I will check all of that and I will let you know!
THanks
Angelo
Hi, I checked the wp cron installing this plugin https://wordpress.org/plugins/wp-cron-status-checker/ and all is ok, WP CRON is running..
I checked the log and I see this:
2019-10-09T05:01:36+00:00 INFO Manual Instock Mail sent to lxxxxxxxxxxxxo@gmail.com – 1903
2019-10-09T08:22:37+00:00 INFO Mail sent to lxxxxxxxxxxxxo@gmail.com for successful subscription – 1935
2019-10-09T08:22:37+00:00 INFO Subscriber lxxxxxxxxxxxxo@gmail.com successfully subscribed – 1935
2019-10-09T08:56:43+00:00 INFO Manual Instock Mail sent to lxxxxxxxxxxxxo@gmail.com – 1935
2019-10-09T08:59:24+00:00 INFO Mail sent to lxxxxxxxxxxxxo@gmail.com for successful subscription – 1951
2019-10-09T08:59:24+00:00 INFO Subscriber lxxxxxxxxxxxxo@gmail.com successfully subscribed – 1951
what’s happening?
thank you very much
Hello Angelo,
From your log there is no automatic process triggered? When and How you tried restock the product? Can you explain the flow of how you manage restock?
[ Signature deleted ]
yes, i simply got into the product, set the quantity from 0 to 12 and saved the new data.
it was a variation product…
thanks
Angelo
ok,opened, and yes the https://monasss.com/tienda/falda-botones-abierto-lateral/ is a variation.
thank you very much guys!
Angelo
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
@angelolazzari Please revoke the admin ask from @codewoogeek The author is in trouble for that ask a week ago.
@codewoogeek I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials. I have flagged your account temporarily. That just means that your post will need to be approved and @ notifications from you will not work.
https://wordpress.org/support/guidelines/#the-bad-stuff
Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.
If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.
Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.
I am getting a similar problem.
Logs read:
2019-10-25T13:05:55+00:00 INFO Instock Background Process started – Total: 1
2019-10-25T13:06:05+00:00 ERROR Failed to send Automatic Instock Mail for ID 14455 with mxxxxxxxxxs@me.com
2019-10-26T09:47:33+00:00 INFO Manual Instock Mail sent to mxxxxxxxxxs@me.com – 14455
When I send manually it is still tagged as FAILED but I assume the mail has been sent.
What was the problem causing the failure to send?
Thanks
Terry
Hi @carmarthenfood,
Looks like Automatic Process started but mail sending was failed(it arise from different factor, may be your mail server might down that time/mail server might reject the email/subscribed email was incorrect etc). We have option to send mail manually but that doesn’t mean it control the status of subscribed list(as we implemented only for Testing Purpose), our plugin is purely automatic, But you can change the status from Failed to Mail Sent via Bulk Action(Change status to Mail Sent).
You can also use SMTP Plugin with Third Party Transactional Email Services without rely on default mailer(your mail server), from this you can avoid such issues in future.
If you still need any assist from our side, please create a new support topic as we might miss to reply you back with already resolved tickets.
Thanks.
Thank you for the quick reply.
It has happened more than once, I’ll see if I can find similar faults in the mail server.
Thanks
