Re-Order at different times?

  • Resolved ajiaim

    (@ajiaim)


    7 years, 11 months ago

    This is a fantastic plugin but I was wondering why are subscriptions ordered at different times? For example, if a customer subscribes at 1pm shouldn’t all the other subscription payments be automatically processed at 1pm as well?
    I’m not sure if this is an issue but I’m just wondering why and if it actually is a problem?

Viewing 3 replies - 1 through 3 (of 3 total)
  • markhf

    (@markhf)

    7 years, 11 months ago

    Hi @ajiaim

    Each subscription order placed on different time will be renewed individually at their corresponding renewal date.That’s how it works. Align all subscription renewal to a specific date is currently not possible with the plugin.
    Please leave us a review if the plugin was helpful.

    Thread Starter ajiaim

    (@ajiaim)

    7 years, 11 months ago

    Sorry i think there has been a misunderstanding.

    I created a test subscription order for 1 product at 6.11pm
    The next day it was re-ordered at 6.40pm
    Then the day after at 9.12pm
    then at 9.39pm and then at 10.08pm

    I would assume that since the subscription was created at 6.11pm then it should renew it at the same time each day?

    Hope that makes more sense?

    • This reply was modified 7 years, 11 months ago by ajiaim.
    markhf

    (@markhf)

    7 years, 11 months ago

    Hi @ajiaim

    If you are working with WordPress cron job , you need to understand it is not a guaranteed timing mechanism. Wp-cron fires based on site activity. If you have a job set to fire every ten minutes, but nobody visits your site for an hour, then the job doesn’t fire for an hour. See this article

    Subscription renewal also rely on WordPress Corn. So it’s not guaranteed to renew at the same time.

Viewing 3 replies - 1 through 3 (of 3 total)

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