• Resolved dblinks

    (@dblinks)


    I know as good as anyone migrating users from one site to another is problematic. My credentials for your site mythemeshop still work. Creating/Login at Rankmath.com does NOT work even with “Google” being logged in. Even though I believe it recognizes me when I go there from the login from mythemeshop. The problem in making it aware which sites were connected to the account created… this caused many problems and is still very glitchy.

    Also, in the founders last email today it said “Simply fill the contact form here with your website details and I will get back to you with a detailed report.”

    There is No “Here” link to any form in the email message.

    Just a heads up.
    Good software all around.
    thanks
    stu

    The page I need help with: [log in to see the link]

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  • Plugin Author Rank Math SEO

    (@rankmath)

    Hello @dblinks

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Can you please email us at support@rankmth.com so we can assist you better?

    MyThemeShop & Rank Math are different entities now, you need separate login details for both the sites.

    With that said, since you are receiving the emails, you are already registered, we just need to find your login details.

    Here’s the contact form on the website:
    https://rankmath.com/contact/

    Looking forward to helping you.

Viewing 1 replies (of 1 total)

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