• Resolved luizguilherme77

    (@luizguilherme77)


    When Async is activated Quick View stop working. I use Flatsome theme. What can I do to solve the problem? I tried to find a js file for the Quick View feature in order to exclude it from async, but was not able to. Can you help me?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    In case Quick View is a feature for logged on users; try unticking the option to async (of defer) for logged in users?

    If not; what is Quick View functionally and which plugin is responsible for that?

    hope this helps,
    frank

    Thread Starter luizguilherme77

    (@luizguilherme77)

    No plugin is responsible for the Quick View, this functionally is included in Flatsome theme. When Async is activated the feature does not work, doesn’t matter if the user is legged in or not.

    Thread Starter luizguilherme77

    (@luizguilherme77)

    It should be fully compatible with flatsome, once it’s the #1 selling theme for woocommerce…

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    so can you explain what “quick view” is? 🙂

    Thread Starter luizguilherme77

    (@luizguilherme77)

    I took SS’s from before and after clicking in “Quick View”(“VIZUALIZAÇÃO RÁPIDA”, in portuguese) https://imgur.com/a/O8lSWda.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    OK, so some sort of “view product” in a modal pop-up?

    As this is functionality provided by your theme; have you tried excluding your theme from async/ defer?

    Thread Starter luizguilherme77

    (@luizguilherme77)

    Exactly.

    Yes, I excluded flatsome.js and Async continued to affect Quick View functionally. Also tried excluding woocommerce.js with and without flatsome.js, but didn’t work as well.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    OK, can you instead of excluding a single JS-file, try excluding the theme entirely under “Theme Exclusions” and while testing keep an eye on the browser console for JS errors?

    Thread Starter luizguilherme77

    (@luizguilherme77)

    I really don’t know why, but the issue was solved. The only thing I did was to install WP Fastest Cache and it wordked fine. Thanks for the support anyway!

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    I really don’t know why, but the issue was solved. The only thing I did was to install WP Fastest Cache and it wordked fine.

    happy it works 🙂

    Thanks for the support anyway!

    you’re welcome, feel free to leave a review of the plugin and support here! 🙂

Viewing 10 replies - 1 through 10 (of 10 total)

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