Quick support and great plugin
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I reached out to Restrict Content Pro who replied within 12 hours with the fix.
I have had the opposite experience to another reviewer (Taco Fleur) despite having the exact same issue. The initial signup payment was successful and the subscriber could access the site until renewal which they would be charged but lost access.
This was due to a webhook not being added during the setup process of Restrict Content Pro and Stripe. It was in the setup instructions but I did not see it during initial development. Adding this webhook was very straightforward after using the detailed instructions supplied.
These can also be found in the Knowledgebase > Payment Gateways > StripeThe only takeaway from this is there could be more of a highlight on this webhook being necessary to trigger the renewal in the setup instructions in Knowledgebase > Payment Settings, which is almost a footnote at the end of the text.
I have this plugin installed on three websites and as far as my experience has been, its great!
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